Our Service

The company has a user-oriented sales and service center, which can be responsible for free technical services for users in the pre-sales service by e-mail. These include:
1) User technical consultation;
2) Assist users to determine the type, model and quantity of corresponding sharps boxes/garbage bags/garbage cans/garbage trucks and other products and accessories;
3) Provide the user's product specifications (size, style, color, etc.) with a suggested design scheme.

After the proposed plan in the early stage is approved by the user and the business contact in the early stage is implemented, the user service under the corresponding contract principle begins. We will provide users with a complete design and construction plan to ensure the normal use of the user's sharps box/garbage bag/trash can and other products.
After the on-site installation and commissioning of the equipment is completed, we will provide the corresponding project completion report to the user. At the same time, it accepts the inspection and acceptance of users and related parties.

1) Our company implements three guarantees for the products sold, and during the three guarantees period, if there is a problem caused by the manufacturing quality of the product, the company will repair, replace and return; For problems caused by other reasons, the company assists users to solve problems to ensure that the products are put into operation in a timely manner and reduce the accident losses to a low level.
2) Cooperate with users to do a good job in the on-site operation and maintenance management of products, and provide spare parts and accessories for the company's products at cost price to users at any time.
3) Adhere to the principle of quality and customer first, obey the call of users, our company guarantees to reply within 24 hours after receiving the user's notice, and solve the same solution within 72 hours